Frequently Asked Questions

• 01

  Is DCIT Marketing is an investment company ?

  DCIT Marketing is not an "Investment Company", it is a service/product based organization which provides you Social Media Exchange (SME) concept of online barter system. It allows you to increase your social penetration and internet popularity while on the other side , you can get paid for promoting others on social media, which implies a user is both a consumer and service provider.

• 02

  Is DCIT Marketing is based on Network Marketing ?

  DCIT Marketing works on the process of Referral or Affiliate or Recommendation or Word-of-Mouth promotion. This process is Direct Selling, directly from company to consumer, thereby eliminating intermediate supply chain, and passing the benefits directly to the consumer. DCIT Marketing is one of the best Organisation in Direct Selling Industry in India.

• 03

  What Product/Services DCIT Marketing offers ?<

  DCIT Marketing is SEO/SMO based Digital Marketing company. One can optimize his/her brand portal or blog or website on Search Engines and on Social Media by using the packages provided by DCIT Marketing.

• 04

  What are the legal documents of DCTTrade ?

  DCIT Marketing was incorporated in 2016. DCIT Marketing LLP is having all the required documents and certificates which are necessary to conduct business in India.
  Check Legal certificates - Legal Documents

• 05

  What is the Validity of Product/Services in Social Trade?

  The validity of any DCT is 1 Year from the date of activation. After that the Product/services

• 06

  How many package user can purchase on 1 PAN card ?

  7 packages can be purchased on 1 pan card

• 07

  How user can take package if he/she don’t have PAN card ?

  New User can take only one package by choosing option Applied for PAN Card during signup & in meantime he/she can apply PAN card. Once he/she have PAN card ready then update PAN in “My Profile” & upload KYC against PAN card. User must have to submit PAN Card as KYC within 30 days otherwise all HBW payouts& promotional payouts will be washed out.
  Note: 20% TDS deduction will be apply if PAN card is not available & 10% TDS after providing PAN card.

• 08

  Can I keep same mobile number / email address for packages bought by my blood relatives?

  User can keep same mobile number / email id for packages purchased only for blood relation

• 09

  In how much days my KYC will get approved?

  4-5 days after uploading KYC related document. Document must be visible clearly & format will be .jpeg file & size will be less than 2 MB. In case KYC will be rejected then user will get message on registered mobile number & email with specific reason. Also it will take again 2-3 days to approve your KYC after re-loading.

• 10

  How much time it will take to get my work payouts in account ?

  Once all your KYC & Campaign approved then immediately on next day you will get all past payouts& in future on daily/weekly/monthly basis as per user choice.
  Note: Admin charge 5% (plus service tax) )will be charge for daily options respectively applicable after 10% TDS deductions.

• 11

  How can I get work if I don’t have PAN card at the time of registration ?

  User can upload Campaign & at least 1 KYC (Id proof) to get daily work & meantime user can apply for PAN Card. Once user uploads all KYC, the payment will be processed after successful approval.

• 12

  When can I get my HBW (Home based work) ?

  User can get HBW from next day after activating package & after successful update of KYC & Campaign. User will get this work Monday to Friday except National Holidays. User can get National Holidays list from DCIT Marketing portal from ‘Popular Tags’ section.

• 13

  Can I request my missed HBW? If yes then how?

  Yes, User can request only 1 day missed HBW on Saturday, Sunday & National Holiday. For this, user have to go to Today’s Task window & have to request missing day work by selecting it from mentioned calendar.

• 14

  How I can get payout for my past work which I had done but forgot to submit?

  User can go to Dashboard -> My Work Payout& Generate Performa Invoice for that particular day on which work was done but forgot to submit. By doing this now user can see invoice for that particular date in payout table.

• 15

  How can I do Renewal of Product/Services ?

  After the expiry of Product/Services one can renew the same by purchasing the available packages at that time. If you have purchased DCT 10, 20, 50, 100 and upgraded it, then the renewal can be done on the upgraded package only. After the renewal, the network position will remain the same.

• 16

  How can I upgrade my package?

  Upgradation of Package can be done after 1 month of activation. Only 2nd Month is given for upgradation of package,. For others Upgradation can be done anytime during their 1 year contract. User has to pay full amount of new package& on the same day onwards he/she will get difference form filling

• 17

  HOw much time is required for activation of my package/distributorship ?

  Activation process depends upon the banking, so it will usually take 2-3 working days to activate any package. Proper details to be filled by the user in their ‘Activate Now’ section.
  Payment Mode – Demand Draft – Same day activation
  Payment Mode – NEFT – 2-3 Days for activation
  Payment Mode – IMPS

• 18

  Is there any age limit for purchase of package ?

  Yes, user must be 18 years old to purchase DCT packages. Maximum Age is 65.

• 19

  Is it mandatory that user must have FB id/FB page/Blog/Website/Twitter account ?

  No

• 20

  What is the date/day of transfer of Commissions ?

  Meeting Income can be taken in 3 modes – Daily and Weekly > Meeting Payments will be credited into user’s bank account next working day after meeting confirmation. > Weekly Payments(of previous week) will be credited into user’s bank account on Tuesday Evening

• 21

  What are the Administration Charges?

  Company deducts an admin charge on both ‘Promotional Income’ and ‘Meeting Payment’ 10%

• 22

  How much TDS Amount is deducted from my income ?

  Company deducts TDS from both ‘Promotional Income’ and ‘Daily Task Payment’ and deposits it to Government as per the laws. - Promotional Income – 5% from total income - Meeting Income – 10% from total income

• 23

  What is eligibility criteria to get promotional income ?

  To get promotional income, user must have to sponsor 2 packages in 1:1 position.

• 24

  What are Rewards ?

  Different Rewards are announced from time to time to promote sales in organization. Frequency of rewards can be Monthly, Quarterly or Yearly. Kindly check the website for updated information. Terms and conditions are always applicable with rewards.

• 25

  How can I get my Reward?

  Rewards can be dispatched to the winners location/correspondence address, after a declaration given to company by him through mail. He/she has to pay the freight charges. Rewards can also be collected from office after producing a copy of valid ID proof.

• 26

  How can I change my distributorship ?

  Distributorship can be changed by producing a proper format on a 100 Rs Stamp Paper, notarized and duly signed by both transferor and transferee, along with processing fees of 1000 Rs plus service tax in office.

• 27

  How can I refund or cancel my package/product ?

  If you are not satisfied with the product/services you can send a mail at refund@dcttrade.in or raise a request in ‘HELPDESK’ section in 10 days from the date of activation. Refund amount will be transferred in 15 working days after the request. After cancellation, user will not be able to register again with Dcttrade or purchase any package till next 6 months. Refund amount will be total amount of purchase (including the daily task payment, if any). For Example, on cancellation of DCT 20 on 7th day, total refund amount will be Rs.11500/- (Rs.700 Daily Task Payment transferred earlier in user account + Rs. 10800 of Package in next 15 days after cancellation request)

• 28

  What are the KYC documents that I have to submit ?

  One can submit any of the below mentioned documents: For Photo ID – PAN CARD, PASSPORT, DRIVING LICENSE, UID/AADHAR CARD, VOTER CARD For ADDRESS – PASSPORT, RATION CARD, DRIVING LICENSE, UID/AADHAR CARD, VOTER CARD, BANK PASSBOOK, ELECTRICITY/GAS BILL